Aboli and Phil explore AI agent use cases like self-healing data quality agents, AI hivemind memory curator, documentation agents and AI browsers and a bunch more!More
Tag Archives: operations
190: Henk-jan ter Brugge: The Head of Martech at Philips thinks martech has outgrown marketing and it’s time we lead like pirates
Henk-jan works like a pirate inside the navy, exposing inefficiency with data, redesigning roles around real capabilities, and breaking AI promises into measurable wins backed by clean data and clear standards. He treats composability as an operating model with budgets tied to usage, gives local teams autonomy within guardrails, and measures martech by how it serves people and drives revenue.More
189: Aditi Uppal: How to capture, activate and measure voice of customer across go to market efforts
Aditi shows how five honest conversations can reshape how you read data, because customer language carries context that numbers miss. She points to overlooked signals like product usage trails, community chatter, sales recordings, and event conversations, then explains how to turn them into action through a simple pipeline of capture, tag, route, track, and activate. More
186: Olga Andrienko: Ex-VP at Semrush left her 35-person brand team to build AI for marketing ops
Olga thought she was ahead of the AI curve, but a weekend course on autonomous systems showed her she was thinking too small. She pitched a shared internal AI stack at Semrush, built systems off APIs, skipped procurement by using already-approved tools, and tracked hours saved instead of promising vague ROI.More
182: Simon Lejeune: Wealthsimple’s VP of Growth on 2 keys to be a top 5% marketer
Simon Lejeune learned early that chasing small wins keeps growth teams stuck, a lesson that landed hard when Hopper’s CEO dismissed his price‑point test as a “local maximum” and pushed him toward ideas bold enough to reshape the business. That experience drives how he leads at Wealthsimple, where he tells teams to stop polishing the same hill and start climbing new mountains.More
181: Alison Albeck Lindland: Climb the AI literacy pyramid and stand out as a customer‑first marketer
Alison believes marketing careers thrive when you stay close to the people who buy from you, and at Movable Ink she has built that into the culture with a customer strategy team, advisory boards, and events that create real connections customers carry into new roles. More
178: Guta Tolmasquim: Connecting brand to revenue with attribution algorithms that reflect brand complexity
Brand measurement often feels like a polite performance nobody fully believes, and Guta learned this firsthand moving from performance marketing spreadsheets to startup rebrands that showed clear sales bumps everyone could feel. When she built Purple Metrics, she refused to pretend algorithms could explain everything, designing tools that encourage gradual shifts over sudden upheaval.More
177: Chris O’Neill: GrowthLoop CEO on how AI agent swarms and reinforcement learning boost velocity
Chris explains how leading marketing teams are deploying swarms of AI agents to automate campaign workflows with speed and precision. By assigning agents to tasks like segmentation, testing, and feedback collection, marketers build fast-moving loops that adapt in real time. More
176: Rajeev Nair: Causal AI and a unified measurement framework
Rajeev believes measurement only works when it’s unified or multi-modal, a stack that blends multi-touch attribution, incrementality, media mix modeling and causal AI, each used for the decision it fits. At Lifesight, that means using causal machine learning to surface hidden experiments in messy historical data and designing geo tests that reveal what actually drives lift. Attribution alone can’t tell you what changed outcomes.More
175: Hope Barrett: SoundCloud’s Martech Leader reflects on their huge messaging platform migration and structuring martech like a product
In twelve weeks, Hope led a full messaging stack rebuild with just three people. They cut 200 legacy campaigns down to what mattered, partnered with MoEngage for execution, and shifted messaging into the product org. Now, SoundCloud ships notifications like features that are part of a core product. Governance is clean, data runs through BigQuery, and audiences sync everywhere. The migration was wild and fast, but incredibly meticulous and the ultimate gain was making the whole system make sense again.More