Ronald shares a framework for marketing operations leaders to move from reactive support into proactive systems authority by building influence through measurable credibility, structured intake processes, and disciplined governance. It argues that operational work should be managed like a product with clear boundaries, documented standards, and strong data discipline, which protects team capacity, prevents burnout, and makes impact visible to the business. More
Tag Archives: happy
207: Building a career that doesn’t hollow you out (50 Operators share the systems that keep them happy, part 3)
Treat your career as something you design, not something that just happens to you. You’ll ship a lot of stuff in your life. You only get one self, one mind, one body, and a short list of things that genuinely light you up. Building a career that does not hollow you out starts when you let those things set the terms. More
206: The people who keep you standing (50 Operators share the systems that keep them happy, part 2)
Think about the relationships that matter most to you and treat them like they are part of your happiness infrastructure. Protect dinner where phones stay facedown. Call the person who steadies your nervous system instead of refreshing your inbox when stress spikes. Work will fill your calendar. But your humans will keep you upright.More
205: The daily infrastructure behind sustainable careers (50 Operators share the systems that keep them happy, part 1)
Last year, I spoke with 50 people working in martech and operations about how they stay happy under pressure. Today we start with part 1: stability through routines, boundaries, and systems that protect the body and mind.More
198: Pam Boiros: 10 Ways to support women and build more inclusive AI
Pam delivers a clear, grounded look at how women learn and lead with AI, moving from biased datasets to late-night practice sessions inside Women Applying AI. She brings sharp examples from real teams, highlights the quiet builders shaping change, and roots her perspective in the resilience she learned from the women in her own family.More
197: Anna Leary: The Art of saying no and other mental health strategies in marketing ops
Anna built systems to keep marketing running smoothly, but the real lesson came when those same systems failed to protect her. In this episode, she shares how saying no became her survival skill, why visibility is the antidote to burnout, and how calm structure (not constant hustle) keeps teams sharp and human.More
192: Angela Vega: Expedia’s Martech leader on ADHD, discernment, and the art of picking battles in martech
Angela built her ADHD tech stack as a way to survive the noise in her own head, turning distraction into design. Her workflow (Offload, Shape, Prototype, Loop, and Anchor) channels restless thought into motion through AI tools like Whisper and GPT. After her second pregnancy and a diagnosis that reframed her chaos, Angela stopped fighting her wiring and built systems that worked with it.More
160: Mac Reddin: How to leverage dinosaurs to get warm intros and drive better pipeline
Mac treks through the Jurassic wilderness of modern sales, where outbound campaigns cannibalize themselves while AI-powered sequences are degrading response quality by the day. Real marketing power flows through human networks, forward-thinking companies are transforming their SDR teams into relationship architects who measure success through network depth and authentic engagement. Be the team that does better.More
156: Chris Golec: The Godfather of ABM is on his 3rd company and he’s solving attribution for B2B marketers with AI
The Godfather of ABM takes us through his humble beginnings in Detroit’s industrial trenches to category creation and entrepreneurial expeditions. His journey spans building magnetic company cultures, cracking the code on remote work, sharing candid hiring wisdom, and transforming marketing failures into fuel for growth. Now building Channel99, he’s rewriting attribution with a touch of AI engineering, predicting marketing ROI, using a white box approach.More
132: Ashleigh Johnson: Tales of a Marketing Technologist from Microsoft
Ashleigh gives us a glimpse into the enterprise world of martech, and it might not be what you’re expecting. We unpack rotational programs, internal personal networks, shadowing colleagues, robust documentation, AI deployment and empowering tool owners to make technology-driven decisions.More