Christina spent 5 years teaching math before she became a customer marketing expert, and it shows in how ruthlessly she takes apart the personalization playbook. She makes the case for core memories a brand can’t buy, walks through what actually happened when Spotify Wrapped got the AI treatment, and introduces earned context, the idea that having someone’s data and having the right to use it are 2 completely different things. More
Category Archives: guest episode
238: The system to make your prospects the hero before they buy, with Aditya Vempaty
Aditya has built marketing functions and named categories from nothing at Amplitude and Moengage, but today he takes apart the ‘make your customer the hero’ cliche with a test you can run on any case study in about 4 seconds, then explains why he pays customers $100 for 30 minutes before he will even look at the product he was hired to market. More
237: Designing the utopian marketing leadership role, with Mary Keough
We take the fears of marketing roles apart one at a time: the goalpost that moves the week after your team clears it, the executive dinner that becomes 6 more events, the launch strategy your boss never opens. Then we build the 3 sentence job description she’d sign tomorrow.More
236: What AI replaces in data work and when not to reach for it with Julie Beynon
Julie came into data sideways from content marketing and turned that into a 15-year career running lean data teams at some of the coolest martech startups in the landscape. In this episode she breaks down how they cloned their best analyst into an AI agent named JimBot, why she pushes back on AI projects without ever saying no, and how she gets companies to fund the invisible foundation work nobody claps for.More
235: Why consent banners, tags and privacy policies never match, with Stéphane Hamel
Stéphane Hamel built the first web analytics QA tool back in 2006, watched an ad blocker quietly borrow his logic, and spent the next 20 years learning that tracking got harder to see every year while the industry got better at documenting it. Now he’s building MANTIS, a privacy observability platform that watches what a website actually does instead of what its policy claims.More
234: How to run a marketing ops audit and turn it into a roadmap, with Kelsie Dube
Sharon walks through why taste is now codifiable, why originality still belongs to humans, and how she pulled a McKinsey-grade deck out of Claude by feeding it her own best work. We get into the lost generation of junior executors and the beekeeper mindset that separates orchestrators from busy bees.More
233: 4 Mindsets that modern marketing leaders need for unpredictable markets, with author Kathleen Schaub
Marketing has spent a century pretending it’s a machine you can feed cash and read like a receipt, and Kathleen is here to take that apart. She makes the case that markets behave more like weather than vending machines, walks through her 4 mindset shifts for leading in the chaos, and explains why a single north-star metric quietly wrecks your decisions.More
232: How taste can be codified into systems and is no longer a durable skill, and what’s next with Sharon Gai
Sharon walks through why taste is now codifiable, why originality still belongs to humans, and how she pulled a McKinsey-grade deck out of Claude by feeding it her own best work. We get into the lost generation of junior executors and the beekeeper mindset that separates orchestrators from busy bees.More
231: Why Lattice careers and communication skills are built for the AI era, with Michele Martin from Ticketmaster
Most career advice still hands you a ladder and tells you to climb. Michele makes the case for a lattice instead, the crisscross path of sideways and diagonal moves that built her range across banking, retail, a startup, and now Ticketmaster.More
230: Zero-click marketing broke the measurement layer, so what should ops teams do now, with Amanda Natividad
Zero click marketing sounds great and all, but how do you actually prove it’s working? Amanda coined the term and she’s spent over a decade building marketing that lives where the audience already is, and in this episode she takes apart the measurement crisis that it creates.More