Ankur explains how most AI personalization flops cause teams ignore the basics. He helped a brand recover millions just by making the customer journey actually make sense, not by faking it with names in emails. It’s all about fixing broken flows first, using real behavior, and keeping things human even when it’s automated.More
Tag Archives: regulation
163: Danielle Balestra: Building AI and martech stacks inside regulated enterprise is more rewarding than startups
Beyond all that regulatory red tape and the perception of inertia, martech in regulated enterprise can be a ton of fun and provide the balance that tech startups just can’t. Vendor selection, proof of concepts, team structures… everything takes a unique form that requires you to become an internal business consultant, despite being a FT employee. More
74: Pratik Desai: A time traveler’s guide to martech and personalization
Today we have a super fun conversation with Pratik Desai, Founder and Chief Architect at 1to1. We dive into what martech and aerospace have in common as well as the speculative future of personalization. Pratik also gives us his take on the challenges that AI has to replace everything a marketer does today.More